03.07.T02-SA — Self-Assessment: Assessing My Organisation's Anti-Corruption Safeguards [goodest latest]

Evaluating the Strength of Organisational Safeguards

This section presents practical approaches that organisations can use to help employees resist corruption and strengthen organisational integrity.

Use this assessment to evaluate the extent to which these safeguards are present in your organisation.

Scoring Guide

Part A: Customer Access and Visibility

The chapter emphasises the importance of making managers accessible and reducing opportunities for employees to hide from customers.

1. Customers can easily access the employees responsible for serving them.

Score: _____

2. Managers are accessible when clients require assistance or escalation.

Score: _____

3. Customer requests and commitments are actively followed up.

Score: _____

4. Activity schedules are monitored and managed effectively.

Score: _____

5. Delays are explained and addressed promptly.

Score: _____

Part B: Institutional Memory

The chapter recommends mentorship and systems for preserving organisational knowledge.

6. Experienced employees actively share knowledge with others.

Score: _____

7. Mentorship opportunities exist within the organisation.

Score: _____

8. Important organisational knowledge is documented and stored.

Score: _____

9. Employees can easily access information needed for continuity.

Score: _____

10. The organisation can function effectively even when key employees leave.

Score: _____

Part C: Quality Decision-Making

The chapter warns against becoming "Yes People" and encourages constructive challenge.

11. Leaders encourage constructive questioning and debate.

Score: _____

12. Decisions are evaluated carefully before approval.

Score: _____

13. People can respectfully challenge proposals without fear.

Score: _____

14. Long-term organisational interests are prioritised over short-term gains.

Score: _____

15. Leadership bodies avoid approving decisions simply because influential individuals support them.

Score: _____

Part D: Workflow Management

The chapter recommends electronic workflow and tracking systems.

16. Requests, files, payments or services can be tracked electronically.

Score: _____

17. Employees know where work items are within the workflow.

Score: _____

18. Customers can obtain accurate updates regarding progress.

Score: _____

19. Electronic records are maintained consistently.

Score: _____

20. Backup systems exist to protect critical information.

Score: _____

Part E: Managing Bureaucracy

The chapter discusses reducing red tape through mapped processes and service standards.

21. Organisational processes are clearly documented.

Score: _____

22. Service standards are known and communicated.

Score: _____

23. Unnecessary steps and delays are regularly reviewed and reduced.

Score: _____

24. Customers know what services to expect and when.

Score: _____

25. Bureaucracy does not create opportunities for improper payments.

Score: _____

Part F: Procurement and Quotation Management

The chapter provides guidance on handling abnormally high quotations transparently.

26. Quotations are compared against market prices before approval.

Score: _____

27. Procurement discussions are conducted transparently.

Score: _____

28. More than one person participates in key procurement discussions.

Score: _____

29. Procurement decisions are documented appropriately.

Score: _____

30. Employees avoid situations that may create perceptions of impropriety.

Score: _____

Part G: Payment Integrity and Transparency

The chapter encourages documented and cashless transactions wherever possible.

31. Payment procedures are clearly communicated to customers and vendors.

Score: _____

32. Cash transactions are minimised whenever possible.

Score: _____

33. Financial transactions are properly documented.

Score: _____

34. Prices and fees are publicly available where appropriate.

Score: _____

35. Service delivery timelines are communicated openly.

Score: _____

Part H: Customer Information and Transparency

The chapter emphasises transparency and making information readily available.

36. Customers receive sufficient information to navigate services confidently.

Score: _____

37. Contact details of responsible officials are readily available.

Score: _____

38. Reporting channels are visible and accessible.

Score: _____

39. Service delivery procedures are publicly communicated.

Score: _____

40. Transparency is actively promoted throughout the organisation.

Score: _____

Part I: Whistle-Blowing Systems

The chapter outlines the characteristics of an effective whistle-blowing policy.

41. Employees know how to report suspected wrongdoing.

Score: _____

42. Reporting procedures are simple and easy to understand.

Score: _____

43. Employees believe disclosures will be handled confidentially.

Score: _____

44. Whistle-blowers are protected from victimisation.

Score: _____

45. Employees trust that reports will be taken seriously.

Score: _____

Part J: Leadership Example

The chapter concludes by emphasising leadership by example.

46. Leaders demonstrate the standards they expect others to follow.

Score: _____

47. Leaders consistently model integrity.

Score: _____

48. Leaders demonstrate zero tolerance for corruption.

Score: _____

49. Leaders actively promote justice and fairness.

Score: _____

50. Anti-corruption messages are communicated consistently and repeatedly.

Score: _____

Scoring Summary

Part A Total: _____ / 25

Part B Total: _____ / 25

Part C Total: _____ / 25

Part D Total: _____ / 25

Part E Total: _____ / 25

Part F Total: _____ / 25

Part G Total: _____ / 25

Part H Total: _____ / 25

Part I Total: _____ / 25

Part J Total: _____ / 25

Grand Total

Total Score: _____ / 250

Reflection on My Results

51. Which organisational safeguard appears strongest in your organisation?

52. Which safeguard appears weakest?

53. Which weakness creates the greatest opportunity for corruption?

54. Which safeguard would have the greatest positive impact if strengthened?

55. Which finding from this assessment surprised you most?

56. If you could improve only one organisational safeguard during the next year, which one would you choose and why?