03.07.03 The 1st Organisational Approach for Curbing Corruption

1. Let employees be readily available to serve customers

We saw that some corrupt officials such as Zakayo intentionally hide from clients.  This symptom is easily preventable and manageable.  All you have to do is to create a culture where managers are openly available to serve clients directly or through social media platforms, emails and the like.  Also, get current information on the terms of the contracts signed with your organisation’s vendors and the commitments made therein.  For instance, if your top management is meant to meet a consultant, make sure that such an activity is followed through.  What Activity Schedule was agreed upon?  Are you on time or are the activities delayed, and if so why?  Use electronic reminders to manage the schedules