02.02.T03-AP — Action Planning: Personal Discipline and Professional Conduct

Turning Insight into Action

The Reflection Scorecard and Self-Assessment have helped you identify workplace practices that may be strengthening or undermining your effectiveness, professionalism and service delivery.

Use this Action Planning tool to identify the areas that require attention and the practical steps you will take to strengthen your personal discipline and professional conduct.

Part A: Identifying What Requires Attention

1. Which lesson from this section has the greatest relevance to your current situation?

☐ Hiring Friends and Relatives Can Be a Liability Rather than an Asset

☐ All Work and No Play Makes You Dull

☐ Your Work Desk Is Not a Restaurant

☐ Your Workplace Is Not Your Bedroom

☐ Say No to Alcohol Before Alcohol Says No to You

☐ Mr. Paper Is Your Best Friend

☐ Do Not Expect Your Boss to Discipline Your Body for You

☐ Your Office Is Not a Fashion Show

2. Why did you select this lesson?

3. What workplace habit, behaviour or practice requires the greatest attention?

4. How is this issue currently affecting your effectiveness, professionalism or service delivery?

Part B: Deciding What Needs to Change

5. What specific change would you like to see in this area?

6. Why is this change important to you?

7. How would this change improve your performance, relationships or service delivery?

8. Who else would benefit if this improvement occurred?

Part C: My Immediate Actions

9. What is one practical action you can begin taking immediately?

10. When will you begin?

11. What habits or behaviours will you need to change?

12. What resources, support or assistance could help you succeed?

13. What obstacles could make improvement difficult?

14. How will you address these obstacles?

Part D: Monitoring My Progress

15. What evidence would indicate that improvement is taking place?

16. What workplace situations are most likely to reveal whether progress is occurring?

17. How will you monitor your progress?

18. Who can provide useful feedback regarding your progress?

My Action Plan

The area I will focus on is:

The improvement I wish to achieve is:

The first action I will take is:

I will begin by:

The evidence that progress is occurring will be:

Before I Move On

19. Which aspect of personal discipline or professional conduct do you intend to pay closest attention to as you continue through this Guide?

20. What do you hope will be different about your effectiveness or professionalism as a result of the changes you have identified?