Communication and Emotional Intelligence Assessment Form

Instructions

Read each statement carefully and rate yourself using the following scale.

Communication

1. I communicate clearly and respectfully.

Score: _____

2. I listen carefully before responding.

Score: _____

3. I seek to understand others before expressing my own views.

Score: _____

4. I avoid making unnecessary assumptions.

Score: _____

5. I communicate in ways that strengthen relationships.

Score: _____

Emotional Intelligence

6. I recognise my emotions before reacting.

Score: _____

7. I manage my emotions appropriately during difficult situations.

Score: _____

8. I remain calm when under pressure.

Score: _____

9. I respond constructively to criticism.

Score: _____

10. I demonstrate empathy towards others.

Score: _____

Relationship Management

11. I seek peaceful and constructive solutions to disagreements.

Score: _____

12. I treat others with dignity and respect.

Score: _____

13. I consider the impact of my words before speaking.

Score: _____

14. I contribute positively to workplace relationships.

Score: _____

15. I actively seek to strengthen trust and understanding.

Score: _____

Calculate Your Score

Total Score: _______ / 75

Interpreting Your Results

60–75: Strong Communication and Emotional Intelligence Foundation

You demonstrate many of the attitudes and behaviours associated with effective communication and emotional intelligence.

45–59: Good Foundation with Opportunities for Improvement

You possess several positive communication and relationship-management skills, but there are opportunities to strengthen consistency and effectiveness.

30–44: Several Areas Require Attention

Some of your current communication habits or emotional responses may be limiting your effectiveness and relationships.

Below 30: Significant Improvement Required

Immediate attention should be given to strengthening communication skills, emotional awareness and relationship management.

Reflection on Your Results

Which statement received your highest score?

Which statement received your lowest score?

What communication or emotional intelligence skill would you most like to strengthen?

Please proceed to the Communication and Emotional Intelligence Action Planning Worksheet and identify practical actions that will help you strengthen areas requiring improvement.