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TOOL 22: How to Enhance your Emotional Intelligence
Introduction
What is Emotional Intelligence?
Emotional Intelligence, Efficiency, Effectiveness and Growth
Assess and Share your Experience on Emotional Intelligence
Feature Movie: The Case of the Boss, the Officer and a Desperate Customer
The Movie: The Case of the Boss, the Officer and a Desperate Customer
Case Analysis and Practical Applications from the Movie on Emotional Intelligence
Face-to-Face Session (In-person)
In-Person Session
The Movie: The Case of the Boss, the Officer and a Desperate Customer
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