What you will learn
- Definition of ‘Emotional Intelligence’
- Importance of Emotional Intelligence in enhancing your performance
- Symptoms of poor Emotional Intelligence
- Causes of poor mental and emotional wellness
- Consequences of poor emotional intelligence
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Guidelines for growling your Emotional Intelligence
By the end of the Course, you will be able to:
Describe the meaning of 'Emotional Intelligence' and how it applies to fulfilling your role(s) successfully
Identify the indicators of low (or lack of) Emotional Intelligence
Diagnose the causes of low (or lack of) Emotional Intelligence'
Identify the challenges that may be preventing you from displaying high Emotional Intelligence
Recommend practical solutions for addressing the challenges that hinder you from building and displaying your Emotional Intelligence
Commit to actions that you will take in order to display Emotional Intelligence at allrelevant levels in your space
Contents
Duration: One Day + 3 weeks Follow-Up
Date: 19/09/2025; 9am-4pm
Mode of Training: Physical (i.e. in person) or Video Conference
Venue: SELTRAC, Kampala, Uganda
Lead Consultant: Joy Nyabongo with SELTRAC Team
Note: Dates can be customised to your convenience, for groups. Please contact us for details
Outline
Edutainment
The training program uses Joy Nyabongo's edutainment movie: The Case of the Boss, the Officer an a Desperate Customer; and other resources to highlight the challenges that employees encounter at work and convey solutions that a career person can easily identify with.
A combination of 'adult training methods' are used for an effective learning experience.
Your Investment
US$ 99 per person
Fee Includes Tuition and Venue Only.
(Meals to be discussed as an extra)
Certificate
You will receive a Certificate from SELTRAC (Service Excellence Training Centre)
How to Pay
by BANK TRANSFER or Mobile Money. Details will be on the invoice that will automatically be generated once you enrol.
