What you will learn

  1. Definition of ‘Effective Communication’
  2. Importance effective communication in enhancing your performance
  3. Symptoms of ineffective communication
  4. Causes of ineffective communication
  5. Consequences of ineffective communication
  6. Guidelines for communicating effectively

After completing this Tool, you will be able to:

Describe the meaning of 'Effective Communication' and how it applies to fulfilling your role(s) successfully

Identify the indicators of the Ineffective Communication

Diagnose the causes of the Ineffective Communication

Identify the challenges that may be preventing you from communicating effectively

Recommend practical solutions for addressing the challenges that may hinder you from communicating effectively

Commit to actions that you will take in order to communicate effectively at all relevant levels in your environment


Contents


Duration: One Day + 3 weeks Follow-Up

Date: 20/06/2025; 9am-4pm

Mode of Training: Physical (i.e. in person) or Video Conference

Venue: SELTRAC, Kampala, Uganda

Lead Consultant: Joy Nyabongo with SELTRAC Team

Note: Dates can be customised to your convenience, for groups. Please contact us for details



Outline


  Introduction
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  Feature Movie: Memories of the Southern Pacific
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  Communicating Effectively
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  Face-to-Face Session (Virtual or In-person)
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  Way-Forward
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  Wrapping Up
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Edutainment

The training program uses Joy Nyabongo's edutainment movie: Memories of the Southern Pacific; and other resources to highlight the challenges that employees encounter at work and convey solutions that a career person can easily identify with.  


A combination of 'adult training methods' are used for an effective learning experience.

Your Investment

US$ 99 per person

Fee Includes Tuition and Venue Only.

(Meals to be discussed as an extra)

Certificate

You will receive a Certificate from SELTRAC (Service Excellence Training Centre)

How to Pay

by BANK TRANSFER or Mobile Money. Details will be on the invoice that will automatically be generated once you enrol. 

For enrolment, please click here