What you will learn
- Definition of a ‘Quality-oriented Work-Ethic’
- Importance of Service Quality Dimensions in enhancing your performance
- Symptoms of a 'poor quality' work-ethic
- Causes of a poor' quality work-ethic
- Consequences of a poor quality work-ethic
- Guidelines for developing and displaying a high quality work-ethic
After completing this Tool, you will be able to:
Describe the meaning of a ‘Quality-oriented Work Ethic' and how it applies to fulfilling your role(s) successfully
Identify the indicators of the 'not having a ‘Quality-oriented Work Ethic'
Diagnose the causes of not having a ‘Quality-oriented Work Ethic'
Identify the challenges that may be preventing you from having and/or displaying a ‘Quality-oriented Work Ethic’
Recommend practical solutions for addressing the challenges that hinder you from having and displaying a ‘Quality-oriented Work Ethic’
Commit to actions that you take in order to grow and display a ‘Quality-oriented Work Ethic’ at all relevant levels in your space
Contents
Duration: One Day + 3 weeks Follow-Up
Date: 07/11/2025 9am-5pm
Mode of Training: Physical (i.e. in person) or Video Conference
Venue: SELTRAC, Kampala, Uganda
Lead Consultant: Joy Nyabongo with SELTRAC Team
Note: Dates can be customised to your convenience, for groups. Please contact us for details
Outline
Edutainment
The training program uses Joy Nyabongo's edutainment movie: Soreness at Bunga Gold; and other resources to highlight the challenges that employees encounter at work and convey solutions that a career person can easily identify with.
A combination of 'adult training methods' are used for an effective learning experience.
Your Investment
US$ 99 per person
Fee Includes Tuition and Venue Only.
(Meals to be discussed as an extra)
Certificate
You will receive a Certificate from SELTRAC (Service Excellence Training Centre)
How to Pay
by BANK TRANSFER or Mobile Money. Details will be on the invoice that will automatically be generated once you enrol.
