What you will learn
- Definition of ‘Problem-solving Skills’
- Importance of effective and efficient problem-solving skills in enhancing your performance
- Symptoms of poor problem-solving skills
- Causes of poor problem-solving skills
- Consequences of poor problem-solving skills
- Guidelines for solving problems efficiently and effectively
After completing this Tool, you will be able to:
Describe the meaning of 'Problem Solving' and how it applies to fulfilling your role(s) successfully
Identify the indicators of poor problem solving skills
Diagnose the causes of 'poor problem solving skills'
Identify the challenges that may be preventing you from solving problems
Recommend practical solutions for addressing the challenges that hinder you from solving problems
Commit to actions that you will take in order to be able to solve problems at all relevant levels of your environment
Content Outline
Edutainment
The training program uses Joy Nyabongo's edutainment movie: Who Spoilt the Deal; and other resources to highlight the challenges that employees encounter at work and convey solutions that a career person can easily identify with.
A combination of 'adult training methods' are used for an effective learning experience.
